Promess Torque 30 DAYS RETURN POLICY Customer satisfaction is our primary goal at Gizmo Machine Tools Inc. and we do our best to describe each item accurately. However, sometimes it might happen that the item does not fulfill your expectation and is found to be broken or non-working. For any such incident we offer a 30 day return policy from the date of invoice on all the items UNLESS any other condition is specifically stated within the listing. The buyer is responsible for the payment of return shipping. Please note that units being sold in as-is condition carry no warranty or guarantee. Please contact us directly to let us know you will be returning the defective unit. Once we receive the unit and have verified it is in the same condition as when we shipped it, we will either send you a replacement unit if we have one in stock or we will issue a refund for the unit price. All refunds will be for the price of the defective unit ONLY and do not include shipping charges. Alterations or removal of any components off an item voids the 30-day return policy. All specifications are subject to verification by purchasing entity.